Frequently Asked Questions
Everything you need to know, answered.
Get quick answers to FAQs on StayWay Global covering bookings, cancellations, payments, and more for a smooth travel experience.
Frequently asked questions
How do I make a booking?
Search for your destination, choose a hotel, select your dates and guests, then follow the booking steps.
Can I cancel or modify my booking?
Yes. Go to My Bookings, select your reservation, and choose to modify or cancel. Policies vary by property.
What payment methods are accepted?
We provide secure and flexible payment solutions, including all major credit and debit cards and local payment methods via our trusted authorized agents in selected countries.
Is my payment secure?
Absolutely. All transactions are encrypted using industry-standard SSL technology.
Can I pay after getting a confirmed booking?
Yes, you can pay after receiving a confirmed booking for hotels and selected packages. Please contact us via WhatsApp: +44 7428 491183, Email: booking@staywayg, or Telegram: @staywayg.
Can I pay at the office?
Yes, you can pay through our partner local travel agencies in selected countries. Additional fees may apply. Please contact our team for more details.